The OrionStar LuckiBot Plus is an AI-powered indoor service and marketing robot that combines customer communication, wayfinding, and digital advertising into a single system. At its core is a large advertising display suitable for in-store marketing, promotional communication, and modern customer engagement—especially in hotels, shopping centers, office complexes, drugstores, supermarkets, showrooms, and public buildings. At the same time, autonomous navigation ensures the robot doesn't just "stand" statically in one spot, but actively brings attention to where foot traffic occurs.
If you are looking for an advertising robot with a display, a reception robot with AI, or a service robot for promotions, the LuckiBot Plus is a suitable solution: It supports communication, escorts visitors through buildings, displays content on its screen, and can automate typical information and service tasks in the front-of-house.
Large advertising display: 27-inch digital signage for promotions, brands, and offers
The central advantage of the LuckiBot Plus is the large portrait-format advertising display (27 inches). It allows campaigns, daily offers, discount promotions, or brand messages to be prominently placed—not just at the entrance, but while mobile along walkways. This is particularly interesting for retail and shopping centers, as a display robot can generate significantly more touchpoints than classic posters: The robot drives past aisles, checkout areas, or promotional spaces, thereby increasing reach and brand recall.
The display can also be a real asset for the hotel and catering industry: welcome screens in the lobby, event notices, spa or breakfast times, upselling offers, or sponsor areas at events. This turns a service robot into an advertising medium that informs guests while modernizing branding.
Typical display content with high conversion relevance
- Promotions: discounts, bundle offers, promotional periods, new arrivals
- Orientation: wayfinding, floor plans, "how to find us" directions
- Service info: opening hours, wait times, check-in instructions, appointment information
- Branding: image campaigns, product worlds, seasonal theme worlds
Multilingual AI voice interaction: natural communication in 30+ languages
A key differentiator is the AI-based voice interaction, which supports conversations in over 30 languages. This is particularly relevant for locations with an international audience: hotels, trade fairs, tourist spots, airport environments, or global corporate headquarters. Instead of purely visual communication, the robot can actively provide information and answer questions—an advantage over standard digital signage.
For practical use, robustness is key: The LuckiBot Plus is designed for reliable voice recognition, even in environments with background noise (e.g., lobby, retail, waiting areas).
Precise navigation: LiDAR and Vision SLAM for safe movement in customer areas
For a service robot to function in public areas, navigation must be precise and predictable. The LuckiBot Plus combines LiDAR with Vision SLAM to reliably determine its environment and position. This is especially important in dynamic indoor spaces where people, shopping carts, or temporary displays are constantly moving. The robot detects obstacles and reacts very quickly to avoid collisions—a crucial factor for use as a reception or advertising robot in high-traffic areas.
Robot synergy: multiple robots in the same area without chaos
In larger installations (e.g., shopping mall, hotel chain, large retail space), a single robot is often just the beginning. The LuckiBot Plus is designed so that multiple robots can navigate together and automatically avoid one another. This simplifies scaling, as the area does not need to be manually divided into individual robot zones. For operators, this is a central step from "pilot" to "operation": fleet capability, fewer interventions, and more consistent processes.
Areas of application: tour guide, reception, live streaming, Q&A, and promotion
The LuckiBot Plus is not just for advertising, but serves as a versatile information and service robot:
- Tour guide / Guiding: visitors are led from point A to B, such as to departments, floors, meeting rooms, or service points. This is ideal for office complexes, clinics, government agencies, or large stores.
- Reception: greetings, initial orientation, and information about offers or services—especially in the lobby, foyer, and entrance areas.
- Live streaming: content can be shown live, which is interesting for events, consultation situations, or temporary promotions.
- Q&A: answering questions, displaying information, and handling standard inquiries (opening hours, locations, instructions).
- Promotion: mobile engagement, discount promotions in the storefront, campaigns on walkways, digital product communication.
Technical specifications for planning: dimensions, displays, interfaces, and battery life
Clear specifications are important for project planning. The LuckiBot Plus is compact enough for typical indoor layouts while being large enough to serve as an eye-catcher:
- Size: 530 × 500 × 1320 mm
- Weight: 43 kg
- Head display: 10.1-inch touch (1200 × 1920 px)
- Advertising display: 27 inches (1080 × 1920 px)
- Interfaces: USB-A, DC12V, Ethernet
- Battery life: approx. 9 hours
- Charging time: approx. 4.5 hours
- Charging: automatic docking/auto-charging
This combination makes the LuckiBot Plus attractive to operators looking for a durable service robot with a display without having to organize manual charging processes every day.
Automatic charging and operational safety: ready for everyday life
In daily operation, how "independent" a robot really is matters. The LuckiBot Plus automatically returns to its charging station when the battery is low and is ready for use again after charging. This reduces organizational effort, minimizes downtime, and makes the robot predictable for daily operation, peak times, and recurring promotions. Especially in retail and hotel environments, this is a clear advantage because the technology is intended to stabilize processes and relieve staff, rather than creating additional work.