What is Robotics as a Service (RaaS)?
Result: predictable costs, lower risk, faster amortization, and the ability to scale based on real performance data.
In shopping centers, high visitor traffic, diverse spaces, and complex pathways meet demanding hygiene and service requirements. Our systems operate autonomously, follow defined routes, and can be controlled centrally.
We clarify objectives (e.g., delivery/cleaning performance, times, areas, bottlenecks) and check infrastructure (Wi-Fi, charging points, workflows).
We recommend manufacturers/models (e.g., service, delivery, cleaning robots), define SLA levels, contract duration, and rates.
Short-term piloting on live areas on request, KPI definition (e.g., minutes per order, m²/h), fine-tuning of maps, routes, and zones.
Mapping of areas, setup of checkpoints, handovers, and role-based permissions. Training for operations & management.
Regular maintenance according to service agreement, remote monitoring, evaluations (performance, utilization), proactive fault handling.
Replacement device/loaner device in case of failure according to SLA, expansion to further areas/locations, continuous optimization.
RaaS is suitable for companies that want to use robotics quickly without high investment. Ideal for gastronomy, retail, building cleaning, and logistics, with a predictable monthly fee, including service and support at all times.
⇨ Service/delivery robots for table service, room service, banquet.
⇨ Promotion, visitor guidance, robot routes for internal transport.
⇨ Autonomous surface cleaning, predictable m² performance.
⇨ Standardized deliveries, routine routes, mixed-use areas.
We provide you with personal support! From the initial inspection and implementation through to ongoing operations. Our team is trained across manufacturers, works according to a standardized maintenance plan, and brings replacement equipment for critical environments by arrangement.
Goal: Maximum availability, measurable performance, and operations that pay off for you.
At Terra Robotics, you can rely on true professionals: we combine service, delivery, and cleaning robots from various manufacturers into customized solutions. From mapping and process integration to training and fleet management, we make robotics productive, scalable, and measurably successful for your company.
Proprietary cloud in Germany. Full data sovereignty
We operate our own cloud infrastructure in German data centers (Terra Cloud). Operational and device data remain in Germany; no transfer to third countries. No disclosure to manufacturers or third parties without your explicit consent. Only necessary telemetry, configuration, and service data are collected (e.g., status codes, run times, m² performance, routes/zones, ticket history). No permanent storage of audio/video. Access is role-based; transmission and storage are encrypted. Shortened retention periods available upon request.
Operating time, number of completed jobs per day, square meters cleaned per hour, charging cycles.
Cleaning level, error rate, follow-ups, compliance with agreed service levels (SLAs).
Reduced travel times and waiting periods, relief for your team, increased throughput.
Operational readiness of the devices, downtime, use of replacement devices.
Emergency stop events, obstacle detection, collision avoidance.
Energy consumption and saved resources such as water or cleaning agents.
The service robot BellaBot Pro delivers food reliably to the table, relieves the service staff, and increases guest satisfaction.
The MT1 cleaning robot ensures clean and safe surfaces in warehouses and production facilities. Fully automatic and efficient.
The smart cleaning robot Phantas keeps office spaces automatically clean, reduces cleaning efforts, and ensures a well-maintained work environment.
With its large display and flexible features, KettyBot Pro attracts attention, informs customers, and supports marketing in supermarkets.
The versatile CC1 cleaning robot ensures hygienically clean floors in clinics and medical practices. Reliable, safe, quiet, and around the clock.
Pricing Models
Compare options clearly, quickly, and without the fine print. Our recommendation is highlighted.
Flexible financing
Inclusive
Flexible. Predictable. Risk-free.
Inclusive
Lowest price
Inclusive
ㅤ
Robot-as-a-Service at Terra Robotics means that companies do not have to purchase professional service, delivery, or cleaning robots outright, but can instead use them as a predictable service package. Depending on the project, the model includes consulting, model selection, commissioning, training, ongoing maintenance, support, and operational management.
Robotics as a Service is suitable for companies that want to deploy robotics quickly without incurring high initial investments. The model is particularly relevant for the catering and hospitality industry, retail, shopping malls, facility services, building cleaning, offices, clinics, educational institutions, logistics, and production.
Renting robots offers companies more financial flexibility because no high initial investment is required. Instead, predictable monthly costs are incurred. In addition, Terra Robotics reduces the technical risk associated with introducing robotics into ongoing operations through consulting, installation, maintenance, training, and support.
Through Robot as a Service, various robotic solutions can be used depending on the area of application, for example cleaning robots, service robots, delivery robots, marketing robots, or transport robots. Terra Robotics evaluates areas, processes, bottlenecks, Wi-Fi, charging points, and target KPIs before recommending a suitable model.
A RaaS project with Terra Robotics begins with a needs assessment and site inspection. This is followed by model selection, a quote, a potential trial phase, mapping of the areas, setup of stopping points and zones, team training, as well as ongoing operation with monitoring, maintenance, and support.
Yes, Terra Robotics can schedule a trial or pilot phase with clear KPIs and success criteria for Robot as a Service. This allows companies to test the robot on real surfaces, optimize routes, evaluate performance data, and only then decide on scaling, extended use, or additional robots.
In the event of equipment failure, Terra Robotics will respond remotely or on-site, depending on the agreed service level. If necessary, a replacement or loaner device can be provided to ensure that operations resume as quickly as possible and downtime is reduced.
For Robot as a Service, Terra Robotics only processes necessary operational, device, configuration, and service data, for example status codes, runtimes, cleaning performance, routes, zones, or ticket histories. The data is managed via the Terra Cloud in Germany; it is not shared with manufacturers or third parties without express consent.
Terra Robotics measures the success of a RaaS project using concrete performance data such as uptime, completed tasks, square meters cleaned per hour, charging cycles, error rates, service times, availability, downtime, saved walking distances, and reduced non-productive times. This makes robotics not only implemented but also economically assessable.
Renting focuses on flexible use with full service and low risk. Leasing is suitable for predictable monthly installments and longer financing models. Purchasing makes sense if the robot is to become the permanent property of the company. Terra Robotics provides support in selecting the appropriate model based on budget, duration, service requirements, and planned usage.